Clients have not been able to login to their Chase online bank and credit card accounts since the problems began. There was has been a period of time when some users could in fact access their accounts via the banks site, however, the website problems continue to anger some customers.
There is no official word yet, but it appears as though the website is slowly becoming functional for more and more users.
On Twitter & Facebook, there has been a lot of talk about the problems that people have been having with the Chase website. Here are some of the latest Twitter & Facebook comments, some of which are in support of bank:
“Don’t know why everyone is complaining about the Chase Online website being down. It’s the first time in 7 years.”
“Wow, I wonder what happened. 16.5 Million Online Banking Customers Affected By Chase Website Crash”
“The Chaseonline site has been down for over 20 hours now. You’d think they would have some sort of backup system in place in case of these problems.”
“The Chase website login seems to be now available for most users.”
Chase is suggesting that customers call 1-800-935-9935, or visit one of the thousands of Chase bank locations. ATM machines, as well as phone support and phone banking is still working fine. It is just the online banking website that is experiencing the technical problems.
Has anyone been able to access their account via ChaseOnline at Chase.com today?
